Tag Archives: Web Design

My relationship with the Internet oscillates between waves of euphoria and waves of angst. Some things make me extraordinarily happy: like a client who loves usability testing so much when they first experience it that they can’t sleep for days; or connecting with someone whose writing I’ve admired for many years.   Article written by Rian van der Merwe    …

We’ve all been there. You’re all set to buy something, credit card in hand, but for one reason or another you never close the deal. As read on Maybe the third time you were asked to enter your credit card number you gave in. Perhaps it was the exorbitant shipping costs. Maybe the site crashed. The truth is, there are…